Terms and Conditions

Purchasing from our website

All items are subject to availability. Colour accuracy on the website cannot be guaranteed, and will very depending on the screen type. Information may be changed or updated without notice. Passionflowers may also make improvements and/or changes to this information at anytime without notice.

Returns & Exchanges

Passionflowers is committed to complete customer satisfaction. If you are not 100% satisfied with your purchase for any reason, contact us within 48 hours of the time you receive it. Any items that in our opinion have been damaged by the customer will not refunded. Please Note: Delivery/transmission charges will NOT be reimbursed for returns or exchanges.

Data Protection

Please note that by sending us your order, you agree to us using your personal details in order to supply the goods to you. We will occasionally contact you via e-mail with news and special offers related to Passionflowers. You can opt out of these at anytime. Your details will not be passed on to anyone else.

Payment and Delivery

Payment can be made by via our website or by telephone using a credit card. We also accept payment in the shop when a collection is ordered.

Availability of goods you order

If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete refund of any sums that you have paid.

Delivery of goods

Our cut off time for same day delivery is 15:00. Orders placed after 15:00 will be delivered the next working day unless otherwise specified. Passionflowers will endeavour to ensure that all goods are delivered on the correct day but will notify you if this is not possible.